FAQs

1.     How to install the LED lamp?
The LED lights are easy to install thanks to their no-drill design. You can use the included adhesive or magnetic mount to attach them to any flat surface.

2.     How long does the battery last after a full charge?
Depending on the model, the battery lasts between 10 and 30 hours. All lamps are rechargeable via the supplied USB cable.

3.     Does the lamp turn on automatically?
Yes, thanks to infrared induction, the lamp turns on automatically when it detects movement within a 3 meter radius and turns off after 18 seconds of inactivity.

4.     Is it suitable for humid environments?
No, these lights are designed for indoor use and are not waterproof. Avoid locations exposed to direct water.

5.     What is the delivery time?
Standard delivery time is 5-10 business days depending on your region. You will receive a tracking number once your order is shipped.

6.     Can I use the lamp in a cabinet or closet?
Yes, these lights are perfect for cabinets, closets, or any other space requiring localized and automatic lighting.

7.     Is the light adjustable?
No, the light emits a fixed intensity, but you can choose between cool or warm white light depending on the model.

8.     What dimensions are available?
The lamps are available in several sizes: 12 cm, 23 cm, 40 cm and 60 cm to suit various needs.

9.     What materials are used for the lamp?
The lamp is made from durable, lightweight and strong aluminium, ensuring a sleek and modern finish.

10.  Does the lamp work when plugged in?
Yes, the lamp can be used while plugged in to charge.

11.  What should I do if my lamp is not working properly?
If you encounter any problem, please contact our customer service. We offer a 12-month warranty against manufacturing defects.

12.  Can I use it in a camper or mobile home?
Yes, these portable, rechargeable lights are ideal for mobile spaces such as RVs, tents or vehicles.

13.  How long does it take to fully charge the battery?
Depending on the model, the charging time varies between 2 and 4 hours with a USB cable.

14.  Can the lamp work without a motion sensor?
No, this lamp is designed specifically to work with an induction sensor. It does not have a manual mode.

15.  What happens if I receive a damaged product?
If your product is damaged upon delivery, contact our customer service immediately for a replacement or refund.

16.  Is the product eco-friendly?
Yes, our lamps use energy-efficient LED technology and sustainable materials, reducing their environmental impact.

17.  How long do LEDs last?
The LEDs have an estimated lifespan of 50,000 hours, ensuring long-term use.

18.  Do you ship internationally?
Yes, we offer shipping to multiple countries. Shipping costs and times vary depending on the destination.

19.  Do you offer a refund if I am not satisfied?
Yes, we have a 30-day return policy. If you are not satisfied, contact us for a refund or exchange.

20.  How can I track my order?
Once your order has been shipped, you will receive an email with a tracking link.